Wippi is a screen-free AI Companion where stories and characters come alive, and learning feels like magic.

At the heart of Wippi is a blend of stories, curated radio, from soothing sleepscapes to high-energy learning and advanced conversational AI. It’s a world where kids don’t just listen, they participate.

Whether they’re exploring new worlds or sharing a laugh with their favorite characters, Wippi transforms screen-free playtime into a living, breathing and learning adventure. .

Getting started is simple! Parents use the Wippi App to connect Wippi Player to Wi-Fi, create personalized profiles, and tailor the experience to their child’s age and interests.

Once set up, the magic is in the child’s hands: they simply insert a Story Card to begin an adventure, tune into the radio for songs and lessons, or start a live conversation with Wippi. While kids play screen-free, parents can hop onto the app anytime to see Learning & Activity Insights to track their child’s progress and favorite topics.

Note : A Wi-Fi connection is required to unlock Wippi’s features.

Follow these simple steps to bring your Wippi to life.

1. Power Up

• Plug in: Connect Wippi to a power source using the provided USB-C cable.
• Turn On: Press and hold the Power Button on the back for 3+ seconds.

2. Enter Setup Mode

• Phone Ready: Login into your Wippi App and go to player setup. Turn on bluetooth in your app and follow the steps in mobile.
• Activate Wi-Fi: Press the Wi-Fi Button on the back of the player for 3+ sec to enter Setup Mode. You will see a yellow coloured Wifi animation on your Wippi Player.

3. Adding Wifi credentials via the Wippi App

• Auto-Scan: Your Wippi app will automatically search for your Wippi Player and connect. It will then search for all the available Wifis.
• Selecting Wi-Fi: In your Wippi App select the Wifi you want to connect your Wippi Player and add the wifi credentials.

4. Troubleshooting: player Not Found?

If the app can’t find your Wippi, check the following:

• Proximity:Bring your phone closer to the player.
• Power Check: Ensure Wippi is charged or plugged in.
• Retry: Press the Wi-Fi Button again until you see Yellow Animation on Wippi player to refresh Setup Mode.

• Network Frequency:Bring your phone closer to the player.Wippi works on 2.4 GHz Wi-Fi networks.
• Password: Double-check your Wi-Fi password for typos.
• Fresh Start: Restart the player and stay close to your router during the final setup step.

Follow these simple steps to start your story adventure with Wippi.

1. Insert a Story Card

• Turn on your Wippi Player before inserting a card.
• Simply insert a story card into the slot to begin the magic.
• You’ll hear a sound as the card is detected and the story begins automatically.

2. Explore Chapters

• Use the Right Knob to navigate through the story.
• Rotate the knob to browse chapters and press to select or continue listening.

3. Talk to Your Story Character

• Press the Left Knob anytime during the story to start talking to your story character.
• Wait for the light animation and begin your conversation.
• Rotate the Left Knob to increase or decrease volume anytime.

4. Pause/Swap Stories Anytime

• Remove the current card to stop/pause the story.
• Insert another story card to instantly begin a brand-new adventure.

5. Story Card Tips

• Ensure the card is inserted properly and fully inside the slot.
• Keep cards clean and dry for the best experience.
• Store story cards safely after use.

Follow these simple steps to start listening to Radio on Wippi.

1. Prepare Wippi for Radio

• To use Radio Mode, ensure no story card is inserted in the player.
• Also make sure your Wippi Player is connected to Wi-Fi.

2. Enter Radio Mode

• Press the Right Knob to enter Radio Mode.
• Wippi will automatically start playing the Channel 1

3. Browse Radio Channels

• Rotate the Right Knob to explore different radio channels including stories, music, sleep audio, and more.
• Press the Right Knob to play your selected channel.

4. Adjust Volume

• Rotate the Left Knob anytime to increase or decrease the volume while listening.

5. Check Live Schedule in the App

• Open the Wippi App to view the live radio schedule at Home screen.
• Browse shows across morning, daytime, and bedtime sessions to know what’s playing live.

Follow these simple steps to start talking with Wippi.

1. Start AI Conversation

• Press the Left Knob to activate Wippi AI.
• Wait for the light animation to turn on before speaking.

2. Ask, Listen, and Explore

• Speak clearly and ask your questions naturally.
• You can explore facts, stories, fun conversations, and much more with Wippi.
• After speaking, pause for a moment and let Wippi respond to your query.
• Take turns during the conversation and keep exploring new questions and ideas anytime.

3. Helpful Tips

• Speak clearly and stay close to the player while talking.
• Ensure Wippi is connected to Wi-Fi for AI conversations.
• Reduce surrounding noise for better responses.

Manage your kid’s profile and create a safer Wippi experience.

1. Open Profile Settings

• Download the Wippi App and create your account.
• Enter your details in the onboarding process.

2. Update Kid Details

• You can update your kid’s age, language, and name pronunciation anytime.
• These settings help Wippi provide a smoother and more age-appropriate experience.

3. Content Safety Shield

• Wippi includes a built-in Safety Shield designed especially for kids.
• It helps create a safer listening and conversational experience while using stories, radio, and AI features.

Track your kid’s listening journey and activity with Wippi.

1. Track Progress

• Open the Activity Page in the Wippi App to view most played content, listening progress, playtime, and daily streaks in one place.
• Enter your details in the onboarding process.

2. Monitor Listening Habits

• Parents can separately monitor time spent on stories, radio, sleep audio, and AI conversations to better understand their kid’s interests and habits.

Want to know what’s playing live on Wippi Radio?

1. Open Radio Schedule

• Open the Wippi App and go to the Radio Schedule section on the home page to view all upcoming and live shows.

2. Explore Shows Anytime

• Browse shows across morning, daytime, and bedtime schedules.
• Tune in anytime and discover stories, music, sleep audio, and more every day.

• Parents can easily manage settings through the Wippi App.
• Update your kid’s age, language, and preferences anytime.

• Wippi helps provide suitable stories, music, and conversations based on your kid’s profile.
• Wippi Shield keeps your kid’s experience safe with smart moderation and a strict no-ads policy.

Facing an issue with Wippi? Try these quick fixes before contacting support:

1. Player Not Turning On

• If Wippi is not turning on, connect it to a charger and wait for a few minutes.
• Check the LED display screen to confirm charging activity.

2. Charging Not Working

• Try using a different charging cable or adapter.
• Also check the charging port for dust or blockage.

3. Wi-Fi Not Connecting or Home Wi-Fi Not Visible

• Wippi supports only 2.4 GHz Wi-Fi networks.
• Ensure your Wi-Fi network is compatible and the password is entered correctly.

4. AI, Stories, or Radio Not Working

• Check if the Wippi Player is properly connected to the internet.
• A stable Wi-Fi connection is required for AI and Radio features.

5. Player Not Responding or Stuck

• Restart the player by long pressing the Power Button or Right Back Button for a few seconds.

6. Story Card Not Detecting

• Ensure the story card is inserted properly.
• Cards should be clean and dry for the best experience.

7. Player Damaged by Water or Physical Impact

• Do not attempt to repair the player yourself.
• Please contact customer support for proper assistance.

8. Player Restarting After an Update

• If the player keeps restarting after an update, please contact customer support.

9. Headphones Not Working

• Ensure you are using a standard 3.5 mm audio jack and that it is inserted properly.

10. Unable to Connect to New Wi-Fi or App Can’t Find player

• Restart the player and wait for a minute.
• Then press the Wi-Fi Button again to re-enter setup mode and try connecting once more.